Shipping & Returns

Delivery Information

UK MAINLAND DELIVERY
Orders placed Monday to Friday, excluding Bank Holidays. Free Delivery over £100: Delivery within 2-5 working days Orders placed below £100: Delivery £4.95 inc VAT. Delivery within 2-5 working days Next Day Delivery £9.95 inc VAT. Delivery within 1 working day

You will receive an email to tell you when your order is ready to be delivered. You will be asked to sign for the package, to confirm receipt of goods.

PRODUCT AVAILABILITY
We will deliver the goods in accordance with the delivery option selected by you during the order process. Your order will be dispatched and delivered to your chosen collection point within 2-5 business days of placing your order. When an item is out of stock, the item availability (quoted in days) is subject to the manufacturer’s availability.

UK MAINLAND ORDERS
UK mainland orders received, Monday to Friday will be dispatched within 3 working days for delivery, (excluding Saturday & Sunday). While every effort is made to deliver promptly, but no delivery dates are guaranteed and deliveries are subject to availability. Orders placed could also be delivered in more than one delivery.

Your IT Delivered Ltd does not accept any liability whatsoever for delayed delivery caused by any third party. Delay in delivery does not relieve the purchaser the obligation to accept and pay for the remaining deliveries or goods already delivered. Claims for non-delivery shall be deemed waived unless reported within three days of the intended delivery of each shipment. The risk of damage and loss transfers to the purchaser once delivery has taken place.

Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

OUTSIDE OF UK MAINLAND DELIVERY
Your IT Delivered Ltd does deliver to Ireland, Northern Ireland, Scottish Highlands, Islands, Aberdeen and other rural areas, normally within 5-7 working days of purchase. Please note: Some deliveries to Northern Ireland and Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Always check the delivery charges which apply to your shipment.

Non UK mainland delivery. £20 ex VAT - Northern Ireland £20 ex VAT - ROI £20 ex VAT - Highlands & Islands £20 ex VAT - Channel Islands & Jersey

DELIVERY ADDRESSES
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode. We are unable to process orders to a P.O Box address.

   

Returns Policy

When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

OUR POLICY
In addition to your legal rights, we also allow you to return goods if you simply change your mind. If within 14 days of receiving your goods we will provide you an account credit or refund. Unfortunately, the cost of a courier collection of goods will be deducted from a refund unless items are faulty. Alternatively you can arrange delivery of unwanted goods yourself, but remain responsible for goods to be returned without damage. Please email us for a returns authorisation to send back goods, including a copy of your payment receipt. We can then arrange either a courier collection or provide you with a correct address to post items. No goods can be accepted to our business address without a returns authorisation provided beforehand.

WARRANTY REPAIRS
A manufacturers warranty applies to products sold by Your IT Delivered Ltd (except in cases otherwise stated), with details for individual manufacturer warranty support supplied on individual product pages. If you are unsure about manufacturer warranties please contact us.