Jabra 5099-610-189 Engage 50 Stereo 5099-610-189

The headset for the digital contact centre
Jabra Engage 50 - A true digital headset
Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications � whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.
The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Compatible with your platform
All Jabra USB headsets and speakerphones work with all the most popular online voice call services. Our products work out of the box and allow you to combine perfect sound quality with excellent comfort.

Superior sounding calls
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations � with the highest levels of hearing protection for agents.

3-microphone technology
A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds for a superior call experience.

Hearing protection
Engage 50 offers the highest levels of hearing protection, including PeakStop� 105 dB SPL and IntelliTone� 2.0 and conforming to Noise at Work, G616 and OSHA guidelines.

Intelligent Volume Control
Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.

Reduce interruptions and enhance agents� focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents� focus.

Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Designed for softphone environments
Built for today � ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices and with USB-A connectivity available as an accessory.

Engineered to enhance your customer satisfaction
Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in Jabra�s labs.

Control unit



Control unit type



External control unit


External control unit interface



USB


Headphones



Driver unit



2.8 cm


Ear coupling



Supraaural


Headphone frequency



20 - 20000 Hz


Headphone sensitivity



115 dB


Impedance



32 ?


Logistics data



Harmonized System (HS) code



85183000


Master (outer) case gross weight



4.12 kg


Master (outer) case gross weight



4.12 kg


Master (outer) case height



33 cm


Master (outer) case length



39.5 cm


Master (outer) case width



22 cm


Products per master (outer) case



16 pc(s)


Microphone



Folding microphone



Yes


Microphone frequency



100 - 14000 Hz


Microphone mute



Yes


Microphone noise-canceling



Yes


Microphone sensitivity



-26 dB


Microphone type



Boom


Noise-canceling



Yes


Number of microphones



3


Operational conditions



Operating temperature (T-T)



-10 - 40 �C


Storage temperature (T-T)



-20 - 50 �C


Other features



2.5 mm connector



No


Clip



Yes


Current consumption



58 mA


Digital Signal Processing (DSP)



Yes


External control unit interface



USB


Material



Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU)


Quick start guide



Yes


Package dimensions



Depth (package,cm)



20.1 cm


Gross Weight (Package, kg)



0.3 kg


Height (package,cm)



5 cm


Width (package,cm)



15.9 cm


Packaging content



Carrying case



Yes


Ear pad material



Faux leather


Quantity



1


Quick start guide



Yes


Performance



Cable length



1.2 m


Certification



CE, FCC, KCC, RCM


Control unit type



External control unit


Current consumption



58 mA


HD voice



Yes


Headset type



Binaural


Hearing protection technologies



Jabra PeakStop, Jabra Safetone G616


Music playback



Yes


Plug and Play



Yes


Product colour



Black


Product type



Headset


Recommended usage



Office/Call center


Wearing style



Head-band


Ports & interfaces



2.5 mm connector



No


3.5 mm connector



No


Bluetooth



Yes


Connectivity technology



Wired


USB connectivity



Yes


USB connector



USB Type-C


Product dimensions



Net Weight (Product, kg)



0.255 kg


Product Depth



19.3 cm


Product Height



6.2 cm


Product Width



15 cm


Supplier features



Material



Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU)


Vendor information



Brand Name


Jabra


Warranty



1 Year(s)